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Samples from our playbook
Below is a sample of our leadership playbook. It gives you guidance on how to best engage your team. Build an action plan with tried and tested advice from the Insight Playbook. Motivate employees and improve team performance.
Ask “How’s It Going?”
When asking team members a question, they’ll usually assume you’re looking for a specific answer, which limits the insight and support you can offer. Broaden your conversations by asking a simple question: how’s it going?
Let them think a minute
Give people time to think before giving you a response to a big decision. Requests for assistance, proposed changes to their roles or responsibilities, and other shocks often require time to process.
Provide Context, Not Control
Provide the information (the context) to a team or team member in order to allow them to make their own decision about how to respond to a situation rather than simply telling them what to do (asserting control).
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