Mastery Posts

Encourage Employees to Take Smart Risks

Take smart risks with your employees to unlock their full potential. If they successfully reach a difficult goal, they'll feel more masterful and you will have a more valuable employee.

Offer Specialized Training

Invest in the professional development of your people to increase their job satisfaction. Offer specialized training to maximize your employee ROI.

Provide Context, Not Control

Provide the information (the context) to a team or team member in order to allow them to make their own decision about how to respond to a situation rather than simply telling them what to do (asserting managerial control).

Let Them Think a Minute

Give people time to think before giving you a response to a big decision. Requests for assistance, or other changes in their expectations often require time to process. Let them think for a moment before forming their response.

Give Socratic Guidance

People like being able to solve their own problems. When they come to you with unsolved problems, it is an opportunity to help them become better at solving their problems themselves. Offer Socratic guidance instead of answers.

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